Refund policy

We want you to be fully satisfied with your purchase. If you’re not happy with Petal for any reason, you may return it under the terms outlined below.

You may return your Petal within 30 calendar days from the date of delivery, provided that:

• The device is in like-new condition, with no visible damage or excessive wear.
• All original packaging, accessories, manuals, and proof of purchase (e.g., order confirmation or receipt) are included.
• The device was purchased directly from our official online store.

Devices that are damaged, altered, or missing components may either be eligible for a partial refund or deemed non-returnable.